Credit and Collections Associate

Vacancy Title: Credit & Collections AssociateVacancy Location: AlgecirasEngagement Type: Temp - 4 months , Full TimeYour CompanySurvitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition SchemeYour New RoleAre you passionate about customer service with a credit/finance background wanting to progress within the world’s largest survival technology provider?  Survitec has the perfect role for you! Your role is focused on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payments to customer accounts; preparing statements and records of account and escalating failure to pay.What You Can Expect from the RoleKey Responsibilities and accountabilities:Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely mannerManages and resolves customer disputes to ensure invoices are paid on time and in fullLocates and monitors overdue accounts, using computers and a variety of automated systemsPersuades customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as neededRecords information about financial status of customers and status of collection effortsSorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system dataLocates and notifies customers of delinquent accounts by mail or telephone, as per specified process identifying the reason(s) for any overdue payment and to review / confirm the terms of sales, credit or service agreementsIdentifies and answers customer questions regarding problems with their accounts and advise customers of necessary actions and strategies for debt repaymentManages own workload ensuring all performance measures and SLAs are metYou will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career.The Experience, Qualifications and Skills You Will HaveEssential CriteriaExperience in a similar functionWhy You Should Work for UsTraining & Development OpportunitiesGenerous holiday allowanceEmployee Assistance ProgrammeWorkplace Reward & Recognition scheme