Dutch Speaking Customer Representative - Travel

DESCRIPTION: Are you motivated by providing good customer experiences and finding solutions? - Are you fond of travelling and you have interest in growing within a new field such as the business travel industry? - Then we have the perfect vacancy for you in Barcelona Our company: At Webhelp, our clients belong to the top 500 business companies in the sectors of IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. - We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Your future position: Due to the growth of our Webhelp Services in Barcelona, we are looking for multilingual, motivated individuals who have the drive to success in a fast-growing industry. Currently we are looking for strong customer service advisors interested in discovering the travel industry. As a part of our team, on top of the initial 2-week training, you will receive ongoing improvement courses to boost your career in the travel industry. Furthermore, you will get a stable project, an attractive salary package and your working time will be shift-based. Hours and Benefits: - Full time long-term position, 39 hours/week - Schedule (rotative): Monday to Sunday from 09:00 to 20:00 - Long-term contract - Salary: 19.000 euros gross/year + up to 1.200 euros gross/year in bonus - International and dynamic environment in Barcelona - Possibilities to grow inside the company - Employee discounts - Free weekly and after work activities - Bonuses for referring your Friends - Start date: Immediate - Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)* You bring to the table: - You have native level or excellent bilingual in Dutch - You are fluent in English - You have exquisite customer care and courteous attitude - You have solid communication and listening skills - You have a solution-driven mentality and are result oriented - You have a positive, motivated mind-set and are proactive / willing to learn - Experience in the business travel / airline industry will be an advantage If you identify with this, join us! - The period of holiday entitlement is fixed by mutual agreement between the company and the employee.