Operations Support Agent - Transport

Joining the TUI Musement Team as Transport Planning Agent in Alicante ; you will support our transport planning, make the operation profitable and offer the best possible organised transfer service for our guests. In every situation, you will put our guests at the heart of our business and create smiles by delivering unforgettable holiday experiences.

ABOUT THE JOB :

• Play a supportive role on the day-to-day transport operation.
• Together and as part of the TUI Musement team you will assist the bus drivers in scheduling their duties and ensure availability of the buses.
• Support to resolve any incidents that can arise from unforeseen circumstances and highly affect transfer planning (i.e. flight delays; bus breakdown).
• Ensure efficiency and profitability in transfer planning without losing the focus on excellent guest experience throughout their journey with us.
• Ensure the availability of vehicles according to the daily planning and reserve them as appropriate. If necessary, you will request service support from collaborating companies.

ABOUT YOU :

• An individual with experience in tourism and transport operations
• Ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead and the capability to work under pressure
• MS office and well developed computer skills
• An individual who never stops looking ahead, seeking new ways to delight customers and grow the business
• A culturally intelligent individual who enjoys working in an international environment
• Excellent communication skills, both verbal and written, in English and Spanish is mandatory

ABOUT OUR OFFER

• Competitive salary and benefits as standard
• Career progression opportunities in more than 50 countries worldwide
• Develop yourself as part of a friendly, richly diverse and virtual international team
• Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.

TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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