Customer Service B2B E-commerce American Native

  • Paterna
  • Q2


  • American Native Speaker
  • We are open full time or part time

Goals of the position:

  • Provide exceptional online customer service support
  • Resolve order-related issues by liaising between client and internal/external groups (warehouse/carriers)
  • Initiate and follow-up with new American customers
  • Answer product-related and general inquiries
  • Keep current with product information
  • Assist with various operational and administrative tasks
  • Support QA and share product and website-related client feedback
  • Contact clients for credit card decline and ensure daily sales goals are met
  • Identify opportunities, seek new initiatives, and participate in the development of functional and service enhancements in order to maximize sales


  • Fashion eCommerce sales and customer service experience
  • Outstanding fashion selling behaviors, listening and responding to customer needs to deliver service
  • Client-centric mentality
  • Detail-oriented
  • Positive can-do attitude
  • Resourceful and creative problem solver
  • Computer proficient (Microsoft Suite)
  • Excellent written and verbal skills
  • Drives to meet and exceed sales goals and customer expectations
  • Team Player
  • Ability to prioritize and multi-task in a dynamic environment

Tipo de puesto: Jornada completa, Media jornada


  • De lunes a viernes

Ubicación del trabajo: Empleo presencial