(A-073) Community Experience Specialist

Role Overview:At TravelPerk we are cultivating an organizational culture and employee experience centered around genuine connection and a sense of belonging Why? Because in order to do great work we believe that its crucial that our people feel connected to our mission and to each other ultimately leading to an environment where people feel empowered to share unlocking different perspectives that create innovative solutions to complex problemsAs Community Experience Specialist you will be responsible for creating and maintaining the artifacts of TravelPerks culture From our weekly All Hands where we come together to learn about the impact our work is having to our onboarding experience where we excite and equip new joiners with the tools they need to succeed to our office spaces where we foster an environment of connection and collaboration in real life You will work alongside the global Community Experience Team and relevant stakeholders across the business to ensure that the touchpoints related to the overall employee experience help us attract retain and engage great talentWhat does the role entail? Maintaining and scaling TravelPerks culture and mission: Manage the operations to uphold our regular cadence of culturebased eventsReview our processes as we scale to ensure our efforts continue to add valueCocreate our Community approach so that we build with the community not for the community ensuring that they are empowered to shape their own experiences Upholding our In Real Life strategyBring our community together for valuable moments of inperson learning building connection and fostering collaborationMaintaining anbsp; pulse on the global employee experiencenbsp; Given the wide scope of Community you will need to build trusted relationships with employees across the company to understand and enhance the employee experience in the HQ and across our global hubs Representing the company Showcase our culture externally by supporting employee branding initiatives that highlight the culture of TravelPerk to attract great talent to join us What will you do? More practically you will do whatever it takes to achieve those objectives These are some of the practical actions that we foresee being part of your ownership:Achieve SMART goals related to keeping and scaling TravelPerks culture to a high standard of deliverySupport companywide events and experiences to ensure all members are heard and our events are built with the communityCoordinate with our Hub Ambassadors to ensure TravelPerks culture and mission is an equal experience balanced with locational relevancynbsp;Drive company volunteering program objectivesChampion our Belonging PhilosophyManage internal resources for all things CommunitySupport community led initiatives such as meditation classes TK talks and padelCreate and distribute employee swag that focuses on building a sense of belongingSupport the creation of content to promote and explain TravelPerks culture internally and externally: podcastsblog articles EOW presentations participation in conferences etcnbsp;Lead onboarding and cultural induction programs to bring new joiners on the journey of TravelPerk with the necessary context to succeed To succeed in this role youll:nbsp;Embed yourself into the community and take constant temperature checks to make sure that what we are working on is relevant and engagingCollect and track community data such as engagement metrics and communitydriven contentFoster our internal communities empower them to take the lead on their initiatives while offering support where neededHave a strong data approach: evaluate and measure success in new ways and leverage those learnings to develop our strategyBuild your network within TravelPerk What were looking forThis role will be perfect for you if youre someone who matches the following:You are based in BarcelonaDemonstrate a passion for championing organizational culturePeople person Youre great at building relationships and understanding peoples motivations and behaviors You enjoy learning from people and are often recognised as a great listenerStrong organizational amp; planning skillsHighly driven selfstarterAbility to deal with ambiguityExcellent communication skills to share the story of TravelPerk in a compelling wayFramework thinker You can solve problems using structures allowing you to move quickly and autonomously when neededYou take extreme ownership and are highly reliable in your delivery and communication Skills:Fluent in English: With strong written and verbal skillsTeam player: We need top class collaboratorsnbsp; Humble: Youre ok with the spotlight but you dont crave it You know what you dont know and youre willing to learnExtreme Ownership Getting things done attitude: Proactive approach and able to work under pressure Look for problems to solve before they become problems But when they become problems stay cool and solve them quicklyExtremely handson: you dont mind solving small problems or big problems From highlevel planning to detailed execution Project Management skills Define plan and oversee projects so that they are delivered in the best way to have the best impactConstantly update the relevant peopleGet your hands dirty and buildCoordinate and inform other stakeholders in the company managing expectationsLead and rally people to Community initiatives Stakeholder management:
People come to you because you make their lives easier and solve problems for them However you are able to say no when necessary even if it means not pleasing everyoneYou feel comfortable constantly being challenged learning fast making things happen and moving from one project to the next one On top of those thingsHave fun doing what you doContinuous improvement is part of your DNA The bar is high but you always aim to set it higher You keep ahead of news and updates to keep yourself informed and the company to the highest standardsnbsp;You seek feedback early and often and are open to constructive and direct criticismYou must possess a genuine hunger to navigate your role in a fastchanging hypergrowth environmentReady to rollup your sleeves and work hard

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Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.

Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.

Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.

Understand audiences through statistics or combinations of data from different sources

Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).

Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.

Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

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Data collected and processed: Probabilistic identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, Privacy choices, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses

Data collected and processed: Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, IP addresses

Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses

Data collected and processed: Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses

Data collected and processed: Device characteristics, Non-precise location data, Browsing ...