Sales & Experience Coordinator

Novel Student is a leading provider of high-quality student accommodation across Europe. As the Leasing & Marketing Manager, you will play a crucial role in ensuring success at our Novel Student accommodation - Platina, Salamanca. You will be responsible for driving leasing and marketing strategies to ensure high occupancy rates and customer satisfaction.

If you are a motivated and results-driven individual with a passion for sales, customer service and events, we would love to hear from you!

Key Responsibilities :

• Develop and maintain strong relationships with current and prospective residents, ensuring their needs are met and their experience exceeds expectations.
• Responsible for the successful lease-up of your property.
• Be expert in your knowledge of the leasing performance of your property; attending the routine calls/meetings well prepared to discuss performance.
• Ensure daily, weekly and monthly sales reporting is completed in a detailed and timely manner.
• Handle leasing enquiries, coordinate and conduct viewings, ensuring a smooth and efficient process from initial contact to move in.
• Liaising with the sales & marketing team, utilising various online and offline channels to attract and engage prospective residents.
• Plan and execute resident events and activities to build a strong sense of community and enhance resident satisfaction.
• Conduct market research to identify trends and opportunities, ensuring Platina remains competitive in the market.
• Regularly provide content and ideas for social media platforms to showcase the property and promote resident events and activities.
• Work closely with the property management team to address any resident issues or concerns, providing timely resolutions.
• Develop and implement strategies to enhance the overall student experience at Silk Mill Property

Qualifications :

• Bachelor's degree in Marketing, Business, or a related field
• 2-3 years of experience in leasing or sales, preferably student accommodation or hospitality.
• Strong knowledge of the Salamanca market and student housing trends
• Exceptional sales and negotiation skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and CRM software

At Novel Student, we value our employees and believe in providing a supportive and collaborative work environment. You will have the opportunity to be a part of an innovative and fast-growing company.

Pay: 26,000.00€ per year

Work Location: In person