Fuel & Powerplant Support Engineer

  • Getafe
  • Airbus
Company: Airbus Defence and Space is a division of Airbus formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europe's number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately €14 billion per year. Contact: In case you have any further questions, please contact: The Airbus Employment Operations Description of the job: A vacancy for a FUEL & POWERPLANT Support Engineer has arisen within Airbus Defence and Space in Getafe. - In order to ensure adequate contribution and support to the Continued Airworthiness Process and in-service aircraft safety -as required by Part 21 obligations of Airbus DS as Type/Supplemental Type Certificate Holder-, the jobholder is responsible to contribute to the delivery of timely and consistent Technical Response to In-Service Issues to customers for the products described above under ‘scope’. - The TASSS2 is defined as the focal point for Technical Queries related PowerPlant, APU, Fuel, Air Refueling and Engine Fire Protection to the in-service fleet under ‘scope’. Within this role, TASSS2 is accountable for managing the in-service issue/query resolution by either providing response based on available/approved data and/or initiating actions within Airbus/Airbus Military to solve the issue/query. - TASSS2 is also responsible to provide AOG and ‘out of office’ technical support as required by contractual obligations. Task & accountabilities: Main tasks of the jobholder are: - Investigate all significant Power-Plant/Fuel issues in-service technical issues and classify according to their airworthiness or economic impact. - Agree with all appropriate Organizations on a specific corrective action plan for each significant in-service technical issue. - Assess specific difficulties with each technical issues agreed action plan for each significant in-service technical issue. - Contribute to final review and acceptance of proposed engineering solutions. - Monitor effectiveness of implemented solutions in service. - Development of communications with customers/operators (Operators Information Telex, All Operator Telex/Letters, Service information Letters, Communications, Technical Instructions, Technical Follow-Up, etc) - Analysis and evaluation of impact of any Airworthiness documentation. - Perform Perceived Safety Impact Analysis. - Due to nature of work, many different interfaces with internal and external customers need to be established in the daily work and the jobholder has to maintain TASEE adequate relations with: - Aircraft Operators and Maintenance Engineering (MRO) providing on-time and on-quality solutions, assisting on Maintenance Tasks and procedures definition. - Front office receiving queries and coordinating answer to customers. - Field Representatives collecting additional data and capturing in-service issue. - Design Office requiring support and agreeing with them, as required, technical solutions. - Airworthiness Office coordinating with them actions when safety is involved. - Assembly Lines providing support on analysis of deviations, as required. - Spares Identifying and coordinating with them obsolescence problems. - Technical Publications Identifying needs for review and/or update. - Service Bulletins identifying needs and coordinating support. - Program Integration focusing through them planning and program issues. - Customer Support gathering detailed information from customers needs. - Procurement and Vendors & suppliers requesting support for solving issues. - The jobholder will also be responsible to contribute to the adaptation of existing tools and/or develop of new processes and tools to effectively interface: - Internally with other groups within the Airbus Military Service Organization, - Externally and primarily with the Customer, the Type Certificate Holder, the Industrial Partners’ Design Organizations, the Suppliers’ Design Organizations, the various Quality Organizations. The jobholder will deliver timely optimum Technical Solutions/Repair Solutions in response to technical issues from customers covered under ‘scope’ in order to contribute to ensure: - Continued Airworthiness and Safety of operation of the in-service fleet. - Contractual commitment in terms of operational performance under the Full In-Service Support Customer Services contracts. - Customer satisfaction. Provide “Out of normal working hours” Technical Queries resolution service availability in accordance with Program’s Commitments by defining and establishing shifts, Airbus DS ‘stand-by’ service, etc Additional Tasks of the jobholder: The jobholder will deliver timely optimum technical Solutions/Repairs solutions in response to technical issues from customers covered under ‘scope’ in order to contribute to ensure: - Continued Airworthine