Technical Product Manager

  • Monte
  • Banco Santander S.a.

Technical Product Manager

Country: Spain

WHAT YOU WILL BE DOING

SANTANDER CONSUMER FINANCE GLOBAL SERVICES (SCFGS) is looking for a Technical Product Manager to support a new programme - Santander Auto Software.

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

You will be part of Santander Auto Software, an exciting new greenfield programme currently at early stages, where we are building a brand-new, state of the art software platform and product suite that will be rolled out in 13 countries.

The business is 100% tech focused, comprised of skilled cross-border software builders, and with a leadership team made up of esteemed individuals with accomplished backgrounds.

You will have the opportunity to participate in the creation from scratch of one of the most cutting-edge, scalable and adaptable technological platforms, which will provide to Santander Consumer Finance customers and partners the best user experience in financing their mobility solutions .

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and business prosper.

We are looking for experienced Technical Product Manager to join our rapidly expanding team, with a solid background in the development of products to ensure customer satisfaction.

This role requires working with business owners, product managers, and engineering teams to define strategy, requirements, and releases. To that end, you will be in regular communication with the leadership team on roadmaps, product and program updates, risks, and change management. Cross-team coordination, product management, problem-solving, data deep dives, market research and executive communication skills and exercising good judgement and overseeing the life cycle of a product.

We need someone like you to help us in different fronts:

  • Create and deliver a vision and roadmap including defining and maintaining product roadmaps to aligned with overall product strategy and outcomes.
  • Ensure successful delivery of initiatives listed in the product roadmap including meeting key milestones and delivering tangible results.
  • Developing products through insights from market research and customer buying behaviour and leverage data and use market-leading product analytics solutions to make data-informed product decisions.
  • Promote quantitative and qualitative insights to make decisions and measure success.
  • Conduct user research to inform product requirements, design, strategy and direction.
  • Defining the key features, specifications and requirements of the product based on customer preferences.
  • Lead on the specification, selection and implementation of new software and features.
  • Break products and product features into user stories.
  • Manage the product design and development process including backlog management, prioritization and execution.
  • You will work with our growing UX team to refine our discovery, design, and validation processes.
  • Test and validate user stories via APIs and user interfaces.
  • Connect with a cross-functional team, collaborate with people across the business and third-party suppliers.
  • Collaborate with product developers and software engineers to find simple solutions to complex problems.

EXPERIENCE

  • Proven substantial experience as a product manager for enterprise software products, and well versed in building commercially successful technology products.
  • Excellent collaboration skills and problem solving skills.
  • Strong presentation and writing skills.
  • Experience developing product roadmaps and release plans.
  • Ability to prioritize effectively and make trade-offs.
  • Proficiency in the use of product analytics tools.
  • Knowledge and experience with human-centred design principles.
  • Balance of technical knowledge, user centricity and business acumen.
  • Excellent written and verbal communication skills.
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
  • High degree of organization, initiative and personal accountability.
  • Experience with collaboration, communication and project management tools (e.g. Slack, Trello, JIRA, GitHub/Gitlab)

EDUCATION

  • Bachelor’s Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience.

SKILLS & KNOWLEDGE

  • Fluency in English.
  • Worked with agile cross-functional teams to deliver business outcomes
  • Strong analytical skills, as an advocate for the use of data, comfortable working with data to make decisions
  • Experience with all elements of product management from discovery to delivery
  • Achieved great outcomes through systems, delivering value through a brilliant user experience
  • Used technology to help an organisation to scale
  • A fantastic listener and communicator. Everyone you interact with, from team members to Leadership
  • The ability to forge strong rel