Digital Customer Manager

Manage customer and Industry needs by understanding the information processes and IS/IT Systems involved in the A400M Maintenance to lead different related projects in the frame of system evolution and in service support. Typical systems, so called Ground Support Devices, would be: MDS, MPRS, PMT, IETPX

Integrate here above IS/IT systems with the growing new tools under Smart Force portfolio.

Develop new services based in the digital tools evolution and customer´s needs evolution.

Engage the projects with Support Continued Airworthiness ( Part 145 and Part M compliance) and information security requisites where applicable.

The job deliverables and integration targets will be focused not only on leading the different involved technical teams but also the planning and monitoring of the project schedule, costs, risks identification and stakeholders engagement including customers, Program Office and other Systems Engineering and Support Offices.

The jobholder should search for a good understanding of the customer operation and pain points, with special focus on the aircraft operation and associated information flows, regulatory compliance, including security and commercial agreements, impacts on fleet availability, efectiveness and efficiency.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company : Airbus Defence and Space SAU

Contract Type : Fixed term Contract / CDD / Befristet / Contrato de duración limitada

Experience Level : Professional / Expérimenté(e) / Professionell / Profesional

Job Family : Customer Eng.&Technical Support&Services

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