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Miki Travel is looking to recruit two Hotel Contract Managers to be responsible for a portfolio of hotel suppliers in Spain, maintaining existing relationships as well as sourcing new partnerships.
We are looking for someone who is driven and ambitious, with excellent interpersonal skills and commercial acumen as he/she will have full responsibility for negotiating rates, special offers, terms and conditions for Miki’s hotel partners in assigned areas.
These roles will be based either in Madrid on a hybrid basis (office attendance/home) or another destination in Spain (working from home).
Flexibility to travel will be required on a regular basis, to visit hotels, negotiate contracts face to face as well as representing the company at trade events.
Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.
Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times.
Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.
Actively negotiate special offers, exclusive deals, overrides with all hotels throughout the year
Ensure all hotels are re-contracted with specific deadlines
Address and resolve any standard/service level issues with suppliers
Investigate and resolve internal issues with operation/account colleagues
Closely monitor the production, pricing competitiveness and availability
Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.
Setting sales strategy for contracted portfolio and highlighting high demand events
Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements
Identify new product in line with room nights and sales requirements
Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients
Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively
Enhance market knowledge through participation in trade events and media publications.
Skills and ExperienceThe ideal candidate would have the following skills:
- 2-5 years’ experience working as a Hotel Contract Manager in Europe, preferably dealing with Spanish destinations
- Knowledge of static and dynamic rate models.
- Superb interpersonal and communications skills.
- Strong business analysis and negotiations skills.
- A self-motivated and results driven individual.
- Ability to develop close working relationships with suppliers.
- An ambitious individual with the ability to think on their feet, multi-task and prioritise own workload.
- Fluency in Spanish English is a must.
- This position requires a valid driving licence #J-18808-Ljbffr