Programs and Business Operations Lead Spain & Portugal

  • Barcelona
  • Airbnb
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community You Will Join:For our office in Barcelona, Spain, Airbnb is seeking aPrograms and Business Operations Lead for the Spain and Portugal (ESPT) territory, reporting to the ESPT Country Manager. In this role you will work on business programs in the ESPT territory and on selected EMEA and global programs to deliver growth for Airbnb.This role is right for you if: You are an intrinsically motivated leader and think beyond your role and assume responsibilities beyond your core team.You are entrepreneurial in spirit, you remain persistent and optimistic when faced with setbacks and you love to tackle complex problems to find solutions that make our hosts’ and guests’ lives easier. You are very comfortable with data analysisYou are an excellent communicator across all functions and management levels and you naturally take the lead on aligning stakeholders when viewpoints diverge. You embrace diversity and adapt your ways of working accordingly and fully identify with Airbnb’s mission, product and core values. The Difference You will Make: Develop local market strategies, enable respective functions to execute, run business projects, and evaluate business performanceAnimate the local cross-functional leaders team and drive the OKR programIdeate and develop pilot projects with the potential to scale globallyAdapt global business programs to territory specifics and lead the rollout, the Airbnb Heritage or Sustainability programCollaborate with your EMEA peers and cross-functional leaders to drive EMEA goals and projects A Typical Day: Deliver actionable business analysis Enable functional leads to provide consistent information to their teams and stakeholdersWork with FP&A and Data Science to assess business performance and deep dive into areas of strength and weakness Lead the territory’s OKR program, identify the roadblocks and collaborate with OKR owners on performance improvementsCreate materials to communicate strategy and business performance to key stakeholders Lead with operational rigor and discipline Conduct deep dives into operational or functional topics as neededAct as POC on headcount planning and other big bet resourcing/investment proposalsEnsure cross-functional cohesion between product and operating teamsDrive weekly, monthly, quarterly and annual business operation meetingsWork with functional leads to set strategy and execute operations Incubate and drive special projects Run analyses on new markets and partnerships for ROI/efficiencyConduct deep-dives into supply acquisition and retentionDesign, implement and drive strategic pilots and business programs  Your Expertise: 10+ years of relevant work experience with strong analytical and business background as well as an understanding of strategic partnerships and/or marketing and operational experienceExperience working in consumer tech and/or at top tier private equity/investment banking/consulting firm, in a capacity where you had to work cross-functionally and across diverse teams to influence changeA strong written and verbal communicatorFamiliar with data analysis and SQLNative-level Spanish, fluent in English  Our Commitment To Inclusion & Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.