Product Owner - in Store Digital Kiosk, Group

Who you are We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer. You enjoy a real digital challenge, in an environment where everything is changing. You are passionate about solving problems with solutions our customers love and drive IKEA business results while working in a complex cross-functional environment. We are seeking a Product Owner to own the digital kiosk solution within the PMP portfolio currently being used globally across IKEA stores. We expect you to play an important part in making sure that our kiosk and related products help customers find what they are looking for in stores a better life at home. This is an exciting opportunity to make a direct and significant impact on one of the world’s biggest and most innovative retail brands. The Physical Meeting Points domain covers the wide range of experiences and platforms that our co-workers use to support the customer’s shopping journey in IKEA stores as well as the digital products our customer’s use during their visit. This includes customer and co-worker experiences that we create with resources inside and outside of your own domain span. It includes all channels and everything from customer facing channels down to operational platforms that keep our company running. - You will have more than 3-years’ experience in product management and with delivery of complex digital solutions globally or across several markets/segments - You are data-driven and lean on quantitative analysis and qualitative insights to guide your decisions on product direction - You are driven, but with a collaborative mindset. “You don’t win unless your team wins” - You are highly organized, with strong communication skills and like to work in complex environments - You are a “do-er”, willing to work hands-on including stepping in to work directly with the development team - You are a change agent helping us build a customer-centric world-class product development culture - Ideally you have worked with digital products in retail globally, perhaps with a background in kiosks, mobile apps or digital signage This role is based in our new digital hub in Madrid, Spain What you'll be doing day to day You will take a key role leading the development and implementation of innovative digital solutions that solve customer needs and contribute to our business goals. Key activities will be continuous discovery and refinement of the product backlog while leading development teams to deliver our kiosk solutions globally. You will have close collaboration partners within the PMP Digital Product Team including UX, Engineering, and Data within Madrid and several other teams across the world. We are looking for an experienced Product Owner to: - Own the strategy and roadmap for Digital Kiosk products within Physical Meeting Points ensuring that the delivery of outcomes meets objectives - Own and actively manage the digital product backlog and prioritize items based on customer needs and business goals - Contribute to prioritization of the overall roadmap and product strategy of in-store digital touchpoints - Partner closely with UX, data, and engineering teams from discovery to delivery - Providing insight, context, and additional information as needed to help the team to understand what is required in the discovery and delivery processes - Work collaboratively with stakeholders and ensure alignment between cross-functional teams and across domains - Coach and grow the product team to a high-performing empowered team that develops products that our customers love This role reports to the Product Team Lead within the PMP Team. Together as a team At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision, and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people, and business skills needed to ensure continuous development and growth of our digital capability. Questions and support? Let's connect!