Fx Support Leader - Scib

  • Monte
  • Banco Santander S.a.

FX Support Leader - SCIB

Country: Spain

WHAT YOU WILL BE DOING

SCIB-FX is looking for a FX SUPPORT LEADER based in our MADRID OR LONDON office.

We need somebody like you to help us in different fronts:

  • Management of a team of 20+ members (Support and DevOps profiles ) on different geographies
  • Incident management, monitoring, communication and resolution. Reporting to Senior Management / CIO Level
  • Automate deploys / rollbacks in production and manage all platforms rollouts
  • Handling pressure-filled situations involving millions of £ of trades while remaining cool and collected.
  • Monitoring all FX Platform and integrations
  • Thinking on your feet to address issues ranging from missing trades to exchange connectivity problems to system outages.
  • Proactively preventing future problems by coming up with both tactical and strategic solutions.
  • Responsible for IT Platform Compliance and Audit. Definition, implementation and monitoring of KPIs.
  • Working closing with e-commerce teams, assisting traders and sales platforms problems.

EXPERIENCE

  • 8+ years of experience in Trading Floor Support role for Investment Banking or Head of eFX Support.
  • Good experience and knowledge of markets with managing skills with production and support teams

SKILLS & KNOWLEDGE

  • Communication skills and positive mind in order to efficiently communicate with business stakeholders in the bank.
  • Proven experience supporting internal customers in FX business, as well as the relationship with 3rd parties - FXAll, 360T, Bloomberg, Broadway, Baxter, etc.
  • Strong technical networks and infrastructure knowledge, especially on low latency environments and Linux system.
  • Degree or higher grade in Mathematics, Computer, Industrial or telecommunication engineering, etc.
  • Full proficiency in English
  • Fluent in Spanish

Idiomas :

  • Spanish