Customer Service for Dutch-speakers

Move to the sunshine and work with Fashion in Barcelona

If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring

Dutch-speaking Fashion Customer Representative

The company : The role : Your opportunity : We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!

This is your new job in Barcelona if

• You have excellent Dutch communication skills and you are fluent in English (spoken and written)
• You are open to develop your customer service skills
• You are passionate about fashion and you have familiarity with this industry
• You are computer literate
• You have excellent communication and interpersonal skills
• You pay attention to small details and you are well-organized
• You have an outgoing, enthusiastic, positive and engaging personality
• You are able to work 39 hours per week on a rotational shift pattern

**Experience with CRM is a plus

Your day to day at work :

• Effectively solve customer issues in Dutch
• Manage complaints and inquiries with a proper and respectful tone
• Keep customer satisfaction at the core of every decision and behavior
• Help clients with their online shopping and advise on their orders

Keywords to success :

• Problem solver
• Customer-oriented
• Team player
• Empathy
• Flexibility
• Patience
• Proactive

Benefits :

• 2 weeks initial paid-training
• Competitive compensation
• Long-term contract
• Ongoing training
• Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.
• Relocation bonus for #cityjobbers coming from abroad to help with your expenses