Dutch-speaking Customer Service Agent at a Fashion

Are you fluent in Dutch and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge! We're seeking passionate Dutch-speaking Customer Service Agents to contribute to a renowned project in the fashion retail industry.

Dutch-speaking Customer Service Agent at a Prominent Fashion Retail Brand : This brand, a leading figure in the global fashion retail sector, originated in the late 20th century and is celebrated for its trend-setting designs and contribution to modern fashion. Known for its sophisticated and contemporary style, the brand has made a significant mark in the fashion world, bringing innovative and stylish apparel to customers worldwide.

Your Profile :

• Proficiency in Dutch and English. :

• Knowledge of IT platforms, tools, and apps, with Windows/MS Office skills being advantageous.

• A customer-first approach with a keen eye for fashion.

• Strong listening abilities and problem-solving skills.

• Independent work ethic, adaptable and a collaborative team spirit.

❤️ Your Responsibilities :

• Rapidly absorb information about our range of fashion products and services.
• Accurately record call details in management systems, ensuring solutions meet our service level agreements.
• Keep abreast of the latest in service, product knowledge, and fashion trends.
• Support your team members and engage in collaborative projects with supervisors.
• Participate actively in team meetings, fostering a constructive and inclusive workplace.

✨ Perks & Benefits :

• Full-time contract.
• Competitive salary with potential for performance-related bonuses.
• A dynamic, multicultural team environment.
• Assistance with relocation and a comprehensive welcome package.
• Comprehensive training on company policies and project specifics.
• Career advancement opportunities and access to further training.
• Referral bonuses through our "Friends Hunting" program.

Location & Environment :

• Based in the heart of Barcelona, renowned for its vibrant culture, architecture, and sunny climate.
• Work amidst some of the industry's most forward-thinking digital technologies and strategies.

**Embark on your fashion career journey with us in Barcelona - where style, innovation, and customer service meet!