CRM and Data Quality Manager GT069

  • Barcelona
  • -

Data and Analytics:- Establish and enforce data quality standards and policies to ensure the accuracy, consistency, andcompleteness of our CRM data for the sales team.- Implement data governance practices to define roles, responsibilities, and processes for managing datathroughout its lifecycle.- Conduct regular data quality assessments and audits to identify issues, inconsistencies, and redundancies, andtake corrective actions as needed.- Develop and implement data cleansing, validation, and enrichment procedures to enhance the quality andreliability of data for decision-making and reporting purposes.- Provide training and support to the sales team on data management best practices and tools to maintain dataquality standards.- Own,improve and maintain data alignment with finance, with the goal of reducing our churn discrepancybelow 0.3%- Audit KPIs and metrics on a recurring basis (weekly, monthly, quarterly, annually) to ensure internal alignmentis achieved- Ensure AirDNA data accuracy standards are achieved each time we migrate a team onto our CRM postacquisition:○ Delineate accurate start ARR base○ Delineate accurate renewal profile for current customer base○ Support setting up KPI reporting on a forward basisTools:- Serve as a subject matter expert on HubSpot, staying updated on platform updates, new features, and industrytrends.- Create a culture of continuous learning and improvement within the sales team, encouraging adoption andutilization of the CRM across departments.- Develop and deliver CRM onboarding sessions as well as technical skill development sessions for CRM users.- Build and maintain CRM automations, properties, workflows, and portal configurations.- Oversee implementation and integration of third-party software solutions (Gong, Apollo, LI Sales Navigator).- Advanced user level of the Tech Stack involved in the sales process (Gong, Ringover, ChurnZero, Apollo, LI SalesNavigator).- Support post-acquisition CRM integration projectsCompany that offers data and analytical services tailored for the short-term rental industry.● Competitive Salary● 62 days per year to work from anywhere!● 36 holidays per year● 4 remote flexible weeks● Health insurance with Sanitas (Vision + Dental included)● Continuing education stipend● Cobee card available for public transport, daycare, restaurants and health insurance● Individual growth plan to progress in the role● A fun and sunny office with big terraces● Talented international team and a vibrant work environment● Bottom-up management: we listen to your ideas and implement them● Team building events● Dog friendly office!

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