Client Service Executive Inwards (German Speaker)

  • Madrid
  • Page Personnel
Client Service Executive Inwards (German Speaker)|Importante empresa multinacional Importante empresa internacional de seguros -Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines. - Build strong relationships with Underwriters, Clients, Brokers, Company Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts. - Supporting Company business development and client relationship activities. - Account handling and supporting Global Client Service Executive's and Underwriters on relevant account activities. - Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department. - Make sure that Company Service Standards are met and, if possible, exceeded in the implementation of Global Programmes. - To work within the framework of Company ethical and service standards -Native or advanced level in German - Professional language skills in English. - Working experience within the Insurance Industry is desirable. Previous experience of servicing multinational insurance projects is preferred. - Competent in Microsoft Office especially Excel. - Strong customer service skills and customer centric attitude, as well as attention to detail and the desire to deliver and improve quality. - Problem resolution and decision-making skills. - Ability to work in a team environment as well as on own initiative. 12 moth temporary contract with potential of converting into a permanent one. 29 days of vacation a year 2 days working from home option + additional flexible days Working from home allowance Entry time flexibility Life and accident insurance Meal allowance Pension plan Flexible compensation scheme Gympass Employee assistance program Comprehensive Learning & Development offer