Technical Support Representative (German), Bose

Address requests and incidents that demand a higher level of technical expertise Advance and close service requests to a satisfactory resolution within the call management system Keep customers informed proactively about the status and progress of their requests and resolutions.

REQUIREMENTS : Native German and near-native English Possess outstanding customer service abilities Demonstrate a strong understanding of IT, particularly in Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products Be proficient in both Windows and Mac environments 1 year of experience in a customer service role, with a preference for technical support Exhibit a deep understanding of excellent customer care practices Display responsibility and independence Possess effective communication and teamwork skills, along with flexibility and the ability to handle stress. OFFER :Excellent remuneration package based on experience, skills and performance Dynamic and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential

Department Customer Support Locations Barcelona

Job Types : Permanent, Full-time

Ability to commute/relocate:

• Barcelona, Barcelona provincia: Reliably commute or planning to relocate before starting work (required)